Bullies in the Workplace
© 2004 Patsi Krakoff, Psy. D., CBC
The fact that the phrase "going postal" has become common workplace jargon is a significant commentary. While workplace murders and assaults are in the media, far more frequent are incidents of bullying and intimidation.
Often it is accepted as poor management style: an overbearing boss or supervisor yells out orders and makes snide remarks to belittle those who do not perform quickly enough. More often it occurs between co-workers in subtle but malicious forms of gossiping, back-stabbing, rumor-spreading, deviousness and work sabotage.
Workplace bullying includes all types of interpersonal harassment and discrimination. Some are blatantly illegal, as when there are sexual or racial overtones, but most are not.
Incivility at work hurts a company's bottom line. It is estimated that aggression in the workplace caused some 500,000 workers to miss 1,751,000 work days annually or 3.5 days per incident.This loss of working days equates to $55 million in lost wages.
Unfortunately, few workplaces can be called psychologically healthy.
Practicing respect in the workplace and eliminating bullying changes a whole company. Production and efficiency goes up, morale improves and profits soar.
Important concepts covered in the full, 2,000-word article:
Top 10 Acts of Workplace Bullying
Bullies and the Bottom Line
Who Bullies and Who is a Typical Victim?
Facts about Workplace Violence
Suggested Steps for Dealing with Bullies
Resources on Bullying
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